Privacy Policy: 7 Essential Facts to Keep You Safe

Introduction

Welcome to Digilyx. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (digilyx.com) and tell you about your privacy rights.

The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

Identity Data: includes first name, last name, username, or similar identifier.
Contact Data: includes billing address, email address, and WhatsApp/telephone numbers.
Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting, and operating system.
Marketing Data: includes your preferences in receiving marketing from us regarding SEO, Shopify, and AI services.

How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you (e.g., managing your Social Media or building your website).
Where it is necessary for our legitimate interests to improve our digital marketing strategies and AI algorithms.
Where we need to comply with a legal or regulatory obligation.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, and contractors who have a business need to know.

Understanding Your Rights Under Our Privacy Policy

This privacy policy explains your rights regarding personal data. You have the right to access the information we hold about you, request corrections to inaccurate data, and ask for deletion of your personal information in certain circumstances. Our approach ensures transparency about how we handle your data at every stage.

Under data protection law, you can also object to processing of your personal data, request restriction of processing, and request transfer of your data to another organisation. We respond to all privacy-related requests promptly and in accordance with applicable regulations. Learn more about your terms and conditions for using our services.

How This Privacy Policy Protects Your Information

We implement robust safeguards to protect your personal information. We use encryption for data transmission, secure servers for storage, and strict access controls to ensure only authorised personnel can view your data. Our security practices are regularly reviewed and updated to address emerging threats.

Data Retention Practices

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy, comply with legal obligations, and resolve disputes. When data is no longer needed, we securely delete or anonymise it in line with industry best practices.

Third-Party Data Sharing

We only share personal information with trusted service providers who assist in delivering our services, and only under strict contractual obligations. We never sell your personal data to third parties for marketing purposes. For guidance on data protection standards, see the Information Commissioner’s Office.

Cookies and Tracking Technologies

We use essential cookies for website functionality, analytics cookies to understand user behaviour, and marketing cookies with your consent. You can manage cookie preferences through your browser settings at any time.

Frequently Asked Questions

How Can I Contact You About Privacy Concerns?

If you have questions about how we handle your data or wish to exercise your rights, contact us at info@digilyx.com or through our contact page. Our team responds to privacy inquiries within 30 days as required by data protection regulations.

Will I Be Notified of Policy Changes?

Yes. When we update this privacy policy, we will notify you via email or a prominent notice on our website. We encourage you to review our data practices periodically to stay informed. Continued use of our services after changes constitutes acceptance of the updated terms.